David Jenkins & Associates � Courses

Three Day (block course) For

Human Resource Advisers and Coordinators new to the area of HR or wanting to update their skills or use the course as a refresher.


Human Resource Management can be defined as all the activities including the: concepts, strategies, policies and procedures a business will use in managing and developing the people that work within it.  To achieve this HR practitioners have to be multi skilled with a core set of skills to enable them to cater for the diverse HR needs of the business.

This workshop will cover a range of the fundamental areas of human resource management that any HR practitioner will need to have an understanding and knowledge of. Participants will be involved in applying what is learnt to case studies, and practical exercises to aid the transfer of learning back to their own workplaces. Numerous practical examples based on real business situations will be provided throughout along with templates in an easy to use workbook that can be used as a resource after the course.

After course support will also be provided to course participants.

Click here to download the full course description

Click here to look at NZQA unit standards that link to this course

Course cost: 1600 + GST

Auckland: 23-25 Jan 2012
Wellington: 7-9 May 2012
Christchurch: 27-29 Aug 2012
Auckland: 1-3 Oct 2012
*NZQA assessments have an additional charge of $50 + GST per assessment.

DJA Courses: Focusing on learner & business outcomes!

Along with a comprehensive programme of off-the-shelf courses listed below, we can also develop customised courses to meet any of your business needs.

We have the experience, the resources and the ability to make truly effective training for your business. Please contact us to discuss your needs at: info@dja.co.nz

DJA Training courses

With over 20 years of training New Zealand businesses DJA has developed a vast resource of training material. All courses are updated on a regular basis and trainers are experts in the area of interest.

Here is just a sample of the types of courses we can provide, if you cannot see the course you are looking for contact: info@dja.co.nz

All of our courses (those listed below) can be run at a venue of your choice or we can arrange a venue to suit your requirements.

Customer Focus Skills

  • Customer Service Fundamentals (1 day)
  • Building a Customer-Focused Culture (1 day)

Business Skills

  • Effective Decision-Making & Problem-Solving (1 day)
  • Business Writing Skills for Managers (1 day)
  • Managing Difficult Behaviour (1 day)
  • Overcoming Conflict in the Workplace (1 day)
  • Performance Management Fundamentals (1 day)
  • Building an Effective Performance Management System (1 day)
  • Mind Mapping - an Essential Business Tool (1 day)
  • Implementing Change in the Workplace (1 day)
  • Effective Negotiation Skills (1 day)
  • Project Management (2 days)

Leadership in Business

  • Management Skills for a New Manager (1 day)
  • Coaching and Mentoring for Managers (1 day)
  • Becoming an Effective Leader (1 day)
  • Team Leader Training programme
  • Team Leader, Stage 1 Essential Skills (1 day)
  • Team Leader, Stage 2 Effective Skills (1 day)
  • Team Leader, Stage 3 Advanced Skills (1 day)

Human Resources

  • Effective Recruitment and Selection (1 day)
  • Managing the Disciplinary Process (1 day)
  • Employment Relations Act 2000 (1 day)
  • Employment Law for Managers (1 day)

Personal Development

  • Assertiveness Skills for the Workplace (1 day)
  • Managing Stress (1 day)
  • Manage Your Time (1 day)
  • Anger Management (1 day)


  • Presentation Skills for the New Presenter (1 day)
  • Advanced Presentation Skills (1 day)
  • Facilitation Skills for the New Facilitator (1 day)
  • Writing Skills for Business (1 day)
  • Workplace Communication (1 day)

Skills for Business Trainers

  • Training Skills for the New Trainer (3 days)
  • Coaching for Success (1 day)
  • How to Conduct an Effective Training Needs Analysis (1 day)
  • Using Accelerated Learning Techniques in Training (1 day)
  • Developing Effective Induction (1 day)

Technology Skills
We can develop customised training for any software package and we have the experience to project-manage the rollout of training across your business.

DJA Customised training

We are course and instructional designers. We can customise any of our content to have your examples, diagrams, documents or pictures etc. We can use your material and develop a course to suit your needs and the needs of your learners.

With our experience we can make customised training a cost effective option by:

  • We listen to what you want and design to suit your budget and outcomes required.
  • Using our vast training resources (templates, content, and assessment tools) so you are not having training designed from scratch.
  • We link training to learning outcomes so training effectiveness can be measured.
  • We take the fluff out of training and focus on real practical examples and practice for learners.
  • We can train your staff to deliver the course or provide a trainer that fits your business to deliver in house.
  • We have come to you or you come to us, we can even do residential training programmes to get the team away of the office.
  • If you are looking for the next unique team building experience contact us.

Contact DJA today for a FREE initial consultation, contact: info@dja.co.nz

New training

The Team Leader programme

This new, practical, hands-on programme provides a series of three one-day courses that will build the skills to make an effective team leader for your business.

Essential training

Developing an Effective Workplace Induction Programme is what we consider an essential course, because the induction period gives you a vital opportunity to ensure that a new employee gets a sound understanding of their part in the success of your business.